Customer review

Not that great

We were really excited to get this insert. We liked the design and look of the unit and thought it would be a great addition to our family room for supplementing heat because of rising fuel prices. We live in Southern New York and winter temps can get in the single degree temperatures (Fahrenheit). I give it 2 stars because it looks good and seems to be built well. I can't justify giving it more than that. The blower on it is weak and it may be good for a room size up to 300 square feet. Definitely will not heat a 1200 square foot home that it says it is rated up to. Barely heats our 600 sq ft family room on a 40° night. Incredible disappointment. I plan on pulling it out and getting a larger insert from another company. Waste of money this unit is. I'd send it back if I could but its not worth the shipping cost and I wasted enough money already.